Frequently Asked Questions
Find answers to some of the most common questions about our products and services.
You can place an order by selecting your desired product, adding it to your cart,
and completing the checkout process. Please make sure your delivery and contact
information is correct before submitting your order.
Orders are generally processed within 1–3 business days. Delivery time may vary
depending on your location, courier service, weather, holidays, and other
circumstances.
Cash on Delivery is available for eligible locations and orders. You can select
the Cash on Delivery option during checkout if it is available for your location.
You may request cancellation before your order is processed or shipped.
Once an order has been shipped, cancellation may no longer be possible.
Please contact us as soon as possible if you want to cancel your order.
Yes. Eligible products can generally be returned within 7 days of delivery.
Products must be unused, unworn, unwashed, and in their original packaging.
Please check our Return & Refund Policy for complete details.
Please contact us as soon as possible after receiving your order. We may ask
you to provide photos or videos of the product and packaging so we can verify
the issue and provide an appropriate solution.
Approved refunds are generally issued through the original payment method.
The time required for the refund to appear in your account may vary depending
on your bank or payment provider.
Exchanges may be available for eligible products and are subject to product
availability. Please contact our customer support team to request an exchange.
You can contact our customer support team using the contact information
provided on our website. Please include your order number when contacting
us about an existing order.
